Omega Optical always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 70 reviews with an average rating of 4.9 out of 5 stars. Please read what others are saying about Omega Optical below, and as always, we would love to collect your feedback.
After talking with the company from whom I originally purchased expensive frames that broke and were no longer under warranty and visiting another eye wear company to see what their solution was, I decided to try Omega Optical. They were the only one of the 3 companies that offered me the option of simply taking the lenses out of the broken frames & putting them in another pair of frames. The process took about 20 minutes and saved me more than $150! They also provided a referral to a company that can repair the broken frames; the other 2 eye wear places told me they were irreparable. I really appreciate this type of customer service, it goes above and beyond what I have often experienced. I will use their services again, recommend them to family & friends and to anyone who reads this, don't hesitate to give them your business you will be extremely satisfied as I am!
My experience at Omega Optical was absolutely amazing! Steve and his staff truly value providing an excellent customer service experience. I will continue to patronize this business and recommend them to others! Thank you for getting it right!
I've been a customer of Omega Optical for many years. I return every year because they run an up-scale, first-class office. I've always been treated with excellent customer service. It's more than just getting an annual check up. They're very personable and definitely offer the best selection in eye wear. Glad to share.
This was our first visit to Omega Optical, and I'm excited to make this our new go-to for glasses! Steve D., Keyanna, and Todd were knowledgeable, thorough, customer service-oriented, and very kind to a fidgety five-year-old! We readily found great glasses options and look forward to returning in a couple of weeks to pick up our new specs!
I had an amazing experience at Omega Optical! It was my first time getting glasses, and Steve and his staff were extremely helpful and kind throughout the entire process. I highly recommend their service, and I will definitely be back!
Dr. Wu was lovely and incredibly helpful, answering my many questions and working patiently with me to find the perfect prescription for my contacts and glasses. After a bad experience at other office, I was incredibly happy with my experience.
The staff was professional, knowledgeable, and friendly. I’ve been patronizing optometrists, opticians, and frame shops for more than 30 years. Omega Optical is by far the best. (For more details, check out my Facebook page.)
Great customer service from top to bottom! I’ll be back!
Dr. Richards is awesome! Great seeing a successful Black practice.
There was a small wait and they were so humble when apologizing! They were helpful in telling me what was covered under my insurance. The doctor was SUPER friendly and helpful! would highly recommend!